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Delete Your Account

Applies to all Vantora accounts, on iOS and Android

You can delete your Vantora account and associated data at any time. Deletion is permanent and cannot be undone.

Option 1 — In the App

Open Vantora, go to Profile → Account Settings → Delete Account, and confirm. Your account is deleted immediately.

Option 2 — Request Deletion Here

If you no longer have the app installed, or can't sign in, submit a request below and we'll delete your account within 30 days of verifying your identity.

This opens your email app with a pre-filled request to support@biovantixlab.com. We'll confirm your identity before deleting anything.

What Gets Deleted

  • Your profile, login credentials, and intake information
  • Dose logs, protocol history, progress photos on your device, and biometric data synced from Apple Health
  • Messages and order history associated with your account

What May Be Retained

Some information may be retained after account deletion where required by law or for legitimate business purposes — for example, order records needed for tax and accounting, or data already shared with your clinic as part of care they provided. See our Privacy Policy for details.

Questions before you go? Contact us at support@biovantixlab.com.

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